Shipping policy

Payment and Dispatch

The following terms and conditions apply:

Domestic Delivery (Germany) and Neighboring Countries:

Australia, Belgium, Brazil, Bulgaria, Chile, Denmark, Faroe Islands, Finland, France, Great Britain, Greece, Hong Kong, India, Indonesia, Ireland, Iceland, Italy, Japan, Canada, Colombia, Croatia, Kuwait, Latvia, Lithuania, Malaysia, Malta, Mexico, Monaco, New Zealand, New Caledonia, Netherlands, Norway, Austria, Philippines, Portugal, Saudi Arabia, Spain, Sweden, Switzerland, Singapore, Slovakia, Slovenia, Taiwan, Czech Republic, United Arab Emirates.

Dispatch Costs (inclusive of legally applicable VAT) Domestic Deliveries (Germany):

We charge a flat shipping fee of 5.00 € per order.
From an order value of 50.00 € onwards, we deliver shipments free of cost.

Deliveries to Foreign Countries:

We charge a flat shipping fee for international deliveries:

• EU (European Union): 13.00 €
• CA (Canada): 20.00 €
• CH (Switzerland): 16.00 €
  
• GB (Great Britain): 16.00 € - Deliveries to Great Britain are only possible for orders from €165
• NO (Norway): 16.00 €
  
• Other countries: 33.00 €

When shipping to a non-EU country, additional taxes or costs (e.g. customs duties) may apply. These costs are not paid through us or invoiced by us, but must be paid by the buyer upon delivery, usually directly to the responsible carrier or the competent customs or tax authorities. Please inquire about the details from the respective authorities.

Delivery Periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1-3 working days, and for deliveries abroad within 2-7 working days from the conclusion of the contract (if advance payment agreed, from the date of the payment instruction).

Please note that deliveries are not made on Sundays and other holidays.
If you have ordered items with different delivery dates, we will send the items together in one delivery unless another arrangement has been made. The delivery date for the complete order will be the same as that of the item with the longest delivery time.

Accepted Payment Options

• Payment via credit card
• Payment by instant bank transfer (via Klarna)
• Payment by invoice (via Klarna)
• Payment via Google Pay
• Shop Pay
• Shopify payment

Via PayPal Checkout:

• Payment via PayPal
• Payment via PayPal Express

Further Details on Payment

If payment is made using a credit card, your credit card account will be debited in conjunction with the shipping of the goods.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.